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Welcome to the new Information Technology Services support site!

On this site, you will find important information about Technology supported at Marygrove College. You will also find Announcements, updated and new Self-Help Guides, Technology Services Help and information on projects and initiatives that are currently underway, being planned and that have completed recently. Visit this site often as updates will be often!

Information Technology Services Announcements

Information Technology Services would like to make you aware of the following planned activities:

• Marygrove Graduate Student Registration Available
  • Marygrove Graduate students can now access Marygrove Self-Service to select and register for courses in the Fall semesters. Please use the Registration How-To link below as a guideline. Please contact your Advisor for more information.
    
    

Technology Services Self-Help Guides

• eTranscripts Through National Student Clearinghouse How-To


• Marygrove Self-Service Student Registration How-To


• Marygrove Self-Service Self-Help Guides and additional information


• Setting Up Your New Marygrove College Account


• Logging On To Marygrove College Technology Resources:
  Marygrove Self-Service, WebAdvisor, Blackboard, Colleague UI, Marygrove Email, Office 365 Apps, Canvas Online Learning, Marygrove College Library systems


• Email and Office 365 Application Guides:
  Guides and Self-Help
  Install Office on up to 5 PCs or Macs, 5 tablets, and 5 smartphones.


• Canvas Online Learning:
  Search the Canvas Guides - Find answers to common questions
  Chat with Canvas Support (Faculty) - Live chat with Canvas Support! (requires login)
  Report a Problem - If Canvas misbehaves, tell us about it
  Ask the Community - Get help from a Canvas expert
  Submit a Feature Idea - Have an idea to improve Canvas?


• Marygrove College Office Phone Guides and Conference Phones

** Additional self-help guides will be added so check back often!

Technology Services Requests

For all Media Cart Requests, Report Requests, Software Installation/Upgrade Requests, and PC Office Move Request, please click here to login in with your Marygrove email address and password to submit a web based ticket with Create Request

What's New for Technology at Marygrove College

Technology Services is pleased to announce several changes have occurred over the past several months to better serve student, faculty, staff and alumni technology needs. Marygrove College is strategically transitioning and upgrading several technology related services to cloud Software As A Service (SaaS), Infrastructure As A Service (IaaS) and cloud hosted services to provide better availability, stability and uninterrupted 24x7 access. To learn more about completed and future changes, click here. Updates will be provided as the transition occurs.

About Information Technology Services at Marygrove College

The Marygrove ITS Department is managed by Ellucian Technology Management. The function of the ITS Department is to assist, promote, and develop the critical information technology structure of the Marygrove College to support it's Mission.

Please note that the ITS department does not support hardware that is not owned by the college. We cannot repair personal devices such as laptops and cell phones. We do however assist in setting up services such as e-mail on your personal device.

Technology Services Acceptable Use Policy (**under review)

Technology Services Help

If you are encountering a technology related Incident or would like to submit a Technology Service Request, please use one of the following methods to submit a Help Desk ticket:

• click here to login in with your Marygrove email address and password to submit a web based ticket
• click here to start a chat session with the Help Desk
  or image below to start chat session
  
• from off campus, call (866) 749-8236
• from on campus, call extension 1282

For assistance with Property Management, please send an email to facilities@marygrove.edu:

• Building maintenance
• Office/furniture moves
• ID Cards
• Power Outages