For Marygrove owned laptops and desktops we use McAfee security as our
anti-virus and anti-malware software. If you suspect that your workstation
has malware try to run McAfee first to see if it resolves the problem.
The most common type of malware attack effects local user profiles.
You may notice pop-ups asking you to purchase anti-virus protection.
DO NOT ENTER PRESONAL INFORMATION IF PROMPTED TO. Instead follow these
steps to attempt to clear out the malware yourself:
- First click on the McAfee logo on the bottom right hand side of your
screen. You may have to click the up arrow to be able to view the McAfee
- Move your mouse over to Scan Computer for and click threats
- A new window will pop up. Click on All local drives and then click
edit (unless you want to scan the entire computer which can take 3 or 4 hours
or more depending on your machine).
- Under the items to scan choose User profile folder. Most likely you have
something that targets individual profiles
- You'll be back at the previous window. From here click Start and the scan
will begin. McAfee at this point will automatically clear out any malware it
For your own personal device there are a number of free options
you have for anti-virus software. If you have Microsoft Windows Vista,
7, 8, or 10 you can download and install Microsoft Security Essentials. It's
free, effective, and you will receive regular updates as long as your
version of Windows is supported. For Windows 8 and Windows 10 users Microsoft Security
Essentials should already be installed on your computer. To download
Security Essentials click here.
Another great anti-malware solution is Malwarebytes. Malwarebytes offers
both a free and paid version. The paid version offers more features and is
recommended, however the free version has the essential detect and removal features
you really need. To download click here.
AVG is another popular free option for protection. Like Malwarebytes it offers
both a free and paid version. The paid version has more security features but the
free version will detect and remove malware just the same. Download it by
As of April 8 2014 Microsoft dropped support for Windows Xp. Although
you can still find anti-virus protection, that protection will not protect you
from exploits that target vulnerabilities within Xp itself. On top of this
Internet Explorer 8 for Xp has also lost support. This means any security
holes in the browser itself will not be patched (I.E 8 for Vista and 7 is still
If you insist on using Windows Xp it is highly recommended that you use another
web browser such as Firefox or Chrome. Also follow basic security guidelines such
- Only go to trusted web sites
- Only download programs and other media from trusted sources.
DO NOT DOWNLOAD THINGS FROM TORRENT SITES. Those are common
places to attract malware
- Whenever possible disable Java or Flash unless you absolutely need it
Also keep in mind that XP won't be compatible with different types of hardware
and software that will come out in the future. If possible please upgrade to either
Windows 7,Windows 8, or Windows 10.